We specialise in delivering both the ladder hardware and complete ladder sets up to a maximum length of 3000mm (3 metres). Please be aware that certain countries might have restrictions on the importation of timber products. We advise checking your local regulations prior to ordering to ensure compliance and avoid any inconvenience.

All international orders are subject to customs and import duties upon arrival in the destination country. These charges are not included in our pricing and will be the responsibility of the recipient. Our shipping quotations are exclusive of tax; hence, upon importation, the courier will contact you to arrange payment of the applicable taxes according to your local regulations.

Shipping costs vary based on the ladder length and your exact shipping location. To provide an accurate shipping quote, please provide us with your full shipping address along with specific details of the items you wish to order. This will enable us to tailor a shipping solution that best fits your requirements.

For business orders, please ensure to provide an Economic Operators Registration and Identification (EORI) number, a contact phone number, and a complete address. These details are essential for efficient customs processing and ensuring that your shipment is received safely.

While we strive to deliver within 7-14 days in Europe and 3-4 weeks internationally, please note that delivery times can vary due to factors such as customs clearance processes in the destination country. We commit to keeping you informed every step of the way and providing tracking information for your order.

We can ship ladders up to a length of 3000mm (3 metres). Please contact us if you have specific requirements.

Yes, some countries have restrictions on importing timber products. We recommend checking with your local customs authority before placing an order.

Shipping costs vary based on the ladder length and your exact shipping location. To provide an accurate shipping quote, please provide us with your full shipping address along with specific details of the items you wish to order. This will enable us to tailor a shipping solution that best fits your requirements.

For business orders, please ensure to provide an Economic Operators Registration and Identification (EORI) number, a contact phone number, and a complete address. These details are essential for efficient customs processing and ensuring that your shipment is received safely.

Our quotations are exclusive of tax. You will be contacted by the courier for tax payment appropriate to your country upon importation of the goods.

Yes, we provide tracking information for all orders so you can monitor your shipment’s progress.